Refund & Cancellation Policy
Last updated: 31 October 2026
This policy explains how cancellations work for training programmes and shop orders with Eduforce Training LLP. All fees and payments made to Eduforce are non-refundable.
1. Training programmes – cancellation by you
- Course fees are non-refundable once paid, whether you cancel, do not attend (no-show) or leave the programme part-way.
- If you cannot attend, you may request a transfer to a later batch or send another person in your place. Please inform us before the course starts; transfers are subject to seat availability and our approval.
- Fees paid to external certifying bodies (for example registration or certificate fees) are non-refundable and non-transferable once submitted to that body.
2. Training programmes – cancellation by us
If we cancel or reschedule a programme, we will offer you a new date for the same programme.
3. Corporate and on-site training
For training delivered at your premises or under a corporate agreement, payments are non-refundable. Rescheduling is as agreed in the proposal, quotation or purchase order; trainer travel or accommodation costs already incurred will be charged.
4. Shop orders
- No refunds or returns: products are not returnable and payments are non-refundable once an order is confirmed.
- Damaged, defective or wrong items: please inform us within 48 hours of delivery, with photos of the product and packaging. After checking, we will replace the item.
- Manufacturer warranties, where provided, are handled as per the manufacturer’s terms; we will help you with the claim.
5. Contact
For cancellations, transfers or damaged items, email info@firstaidcpr.in or call +91 87792 91591 with your name and course or order details.
